Our Process

Whether you need one part or 10,000

Synaflex can create what you need with a quick turnaround time.

1.) Communicate your custom rubber need.
There are several ways to relay information to Synaflex:

Conversation

A descriptive face-to-face or phone conversation with our production team.

Email

An emailed or faxed dimensional drawing or sketch of the part of cross section needed.

Providing a Sample

If a sample or existing part is available, it can be shared with our team for production.

2.) Receive response or quote within one day.

We offer 24-hour turnaround time on most quotes and guarantee direct communication with you as well.

Cost per part/foot basis

Synaflex will provide the cost to manufacture the part in units or by size.

Tooling Costs

The quote will include any tooling costs if necessary.

Production Time

Your Synaflex quote will include the anticipated production timeframe.

3.) Communicate approval.

Once approved, the quote can easily be converted into a scheduled production item. Completion and shipment date will be provided.

Approval

Upon your approval, Synaflex will activate the project.

Scheduled Production

Synaflex will schedule production of your custom rubber part.

Timeline Provided

Synaflex will provide the production completion and shipment date.

Processes & Capabilities

Lead Time & Service

Need a project in a hurry? Synaflex prides itself on typical lead times of approximately 3 to 4 weeks and as quick as one week if expedited. If we cannot meet that date, our team will reach out immediately to notify you of the new shipment date.

Responsive Approach

We believe that service is what separates us from our competition. Our goal is make sure that we manage customer expectations and have open lines of communications during the quote, order, manufacturing, shipping and installation process.

Experienced Team

Our sales team has more than 50 years of combined experience in the customer rubber manufacturing industry. Each member of this sales team has been with Synaflex for more than 10 years.

Quick Turnaround

We offer 24-hour turnaround time on most quotes and guarantee direct communication with you as well.

Proven Results

We are proud of our on-time shipment delivery rate of 99%.

Small to medium production runs 100%
Low tooling costs100%
In-house machine shop100%
Ultra-quick Response Time100%
Low Minimums100%
Specializing in custom rubber parts100%
Impeccable Customer Service100%

Customer Experiences

  • Synaflex was the perfect fit for our large project that was to be delivered in stages. Their friendly staff worked with us and was very flexible in meeting our quick needs. I would not hesitate to recommend them for your upcoming project needs. 

    Large Southeastern Contractor
  • Our customer came to us with a unique set of needs for a project. Our first thought was to get Synaflex involved. We have been dealing with the folks at Synaflex for over 30 years. Even though this was an area of business that we had not dealt with a great amount, Synaflex helped us win the business with the same great customer service and turn around we have known over the span of our relationship. Based upon the experience, we are actively searching for more opportunities with our customer base in the gate seal arena. 

    Large Regional Distributor
    Supply House
  • We are undergoing a large refurbishment project on several dams located along a major river system. Synaflex was very pro-active in our search for solutions. Even in the absence of drawings they were able to exceed our expectations in respect to turn around time, quality, and customer service.

    Large Utility Provider
    Utilities

Experience You Can Trust

It's our people that make the difference.